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I also added a very sophisticated Live Support system. There is a small active banner at the bottom of the right hand margin on each page. When the Live Support system is being monitored, the logo changes to say On-Line. When I am not monitoring the system, the logo says Off-Line but you can still click on it to send your question to me via email.
This is just another way I am trying to keep NewWoodworker.com user friendly and to respond to viewer concerns as quickly as possible.
A special email list was created in response to demand by the NewWoodworker.com viewers. Here again I skipped the cheap way out in favor of a system that gives you full control of your membership. Joining this list requires you to sign up and respond to an email that prevents others from signing you up without your knowledge. You also can leave anytime you want by clicking an "unsubscribe" link included at the end of each newsletter I send out. The NewWoodworker.com Guild email addresses will be used for this list only and not rented or loaned to anyone.
The Guild Newsletters will be sent out only when I have info that is pertinent to the site or my viewers. Advertisers that help to support NewWoodworker.com will be able to make special offers within the newsletters but it will not become a stand-alone advertising vehicle for them.
I will use this newsletter to keep you information on what is happening, what is coming or other things that I think you need to know about. I will not send out pointless newsletters just to meet a schedule. You get enough junk email.
Finally, I have created our own NewWoodworker.com Forums! This is not an add-on to the NewWoodworker.com site. It is a full-on, stand-alone forum using the industry standard Vbulletin software. The NewWoodworker.com Forum is housed on a separate site with it's own URL.
The registration process is designed to keep this a woodworking forum, populated by woodworkers and safe for family members to view. There will be no probations or second chances for spammers or anyone who can't be civil. I want this to be a family-oriented, useful woodworking forum and because I own it, I will administer however I must to maintain that. No "Off Topic" or other non-woodworking sections will be included. The motto is "All woodworking, all of the time" and that is how it is going to be.
There is a Forums link in the nav bar on the left side of each page. You may want to add the NewWoodworker.com Forums to your "Favorites" because it truly is a stand-alone site with a different URL from NewWoodworker.com.
So what can possibly be left for 2010? Lots actually. I just placed orders for new, more powerful computers and software that will enhance the production of NewWoodworker.com content. I am sure that there will be more hardware investments along the way as well. Over the 10-plus years NewWoodworker.com has been in existence it has become very clear that it will never be a cheap site to operate. The monetary investment and effort necessary to maintain the quality and flow of material never subsides.
I do plan to skew the percentage of Tool Reviews to How-To content a bit more to the How-To side in 2010. I also plan to update some of the early videos to apply our new and much-improved technology that is coming on-board now. The list of needed stories always grows and the suggestions from the NewWoodworker.com viewers continue to come in so a lack of ideas is not a problem.
Stay tuned, stay in touch and watch NewWoodworker.com continue to grow. I honestly have no idea what features may appear in the future but I am positive that I am far from done growing NewWoodworker.com.
As always, I appreciate your support and input. NewWoodworker.com LLC was built around the woodworker and that concept will never change.
Best regards,
Tom Hintz, publisher
NewWoodworker.com LLC
thintz@newwoodworker.com