Also see our automated general FAQ's system at the link below.

NewWoodworker.com Plan FAQ's

   The information below covers the most asked questions about NewWoodworker.com Custom Plan Sets and the associated procedures. If you have another question, please feel free to send it to me and I will answer as soon as possible.

NewWoodworker.com Plans are Downloadable

All of our plans are downloaded immediately after you complete the payment. A link will be provided through which you downl.oad the plan PDF file to your computer. This same link will be provided again in a confirmation email as a backup.

Not Getting An Answer When Emailing Us?

Please check with your email service to see if they have filters or other mechanisms in place that limit your email. We have several on-going issues where people E-mail us, we respond, but they do not get the email and we do not get an error or failure notice. In many cases we later found that the senders email service was blocking various emails, putting them in "bulk" or "spam" email boxes and not notifying the customer. Ameritech.net is one, Yahoo in various forms is another and I suspect there are others.

Can I Order Paper Copies Of NewWoodworker.com Plans?

We do not send paper copies of our plans. The cost of printing, packaging and especially shipping paper plans is more than the price of the plan. To keep the price of our plans as low as possible, we do not ship paper copies. Also, the call for paper copies of plans is very low.

Can I Buy Plans Using eCheck?

   No. After many attempts and far too many frauds, we no longer accept eCheck payments for anything. There were very few people using it to start with and it turned out that the majority of those were crooks.

Pay By Check - Get Plans & NewWoodworker.com DVD's Via E-mail

   If you would rather not use on line payments you can send a check for the amount of the plans or NewWoodworker.com DVD's wanted and we will email (ship DVD's) them to you upon receipt of the payment. With DVD orders, be sure to include your full mailing address.
   Just send a check for the total amount made payable to NewWoodworker.com LLC, to:

NewWoodworker.com LLC
Attn: Plans
4050 Ansley Ct.
Concord, NC 28027

Be sure to include a list of those plans and your complete and LEGIBLE email address. We will email the plans in PDF format to that email address. We do not mail paper copies of plans.

Can I Build These Projects?

   NewWoodworker.com Custom Plan Sets are especially designed for beginning to intermediate woodworkers. Nearly all plan sets include construction options that help you build projects you can be proud of with the tools you have. Each NewWoodworker.com Plan includes a CAD-drawn plan, professionally written step-by-step instructions and links to stories on this site that explain special techniques used in that project.

What About Payment Security

   We use PayPal to handle internet payments. Each transaction is handled completely by PayPal which automatically encrypts your confidential information in transit from your computer to theirs using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
   NewWoodworker.com never sees, nor has access to credit card information. That information remains confidential on specially protected PayPal servers. All we get is a confirmation the transaction is complete so we can send the plan sets to you.

Why do You Use PDF Files?

   The Adobe PDF (Portable Document Format) file format allows you to read and print NewWoodworker.com Custom Plan Sets on virtually any computer and printer.
   You must have the free Adobe Acrobat Reader program on your computer to open these files. The Acrobat Reader comes pre-installed on many computers, or you can download it free by clicking the Adobe button at right.